ORDERS & BILLING

How can we help you?

How do I edit or cancel my order?

Due to how quickly our distribution center works, we cannot cancel or edit orders once they’re placed.

If your shipping information is incorrect, please contact us and we will try our best to update your shipping information.

If you receive your order and want to exchange it – we’ll be happy to help. For more details on our exchange policies and how to make an exchange, please see the “exchanges” section.

What do I do if the order I received is incorrect or incomplete?

Contact us and we will fix your order ASAP.

Is sales tax applied to my order?

Foxy Affairs charges taxes and duties for online transactions based on your shipping address and as required by applicable laws.

What payment methods do you accept?

We accept Bank Transfer / Paynow & Bank Transfer (offline payment) as well as Atome (Instalment payment)

Can I use multiple promotion codes at one time?

No, Only one promotional code can be used at one time.